Baje Casino Privacy Policy — Your Data, Our Responsibility

Baje casino (bajecasino.biz) is an international-standard online gaming platform. We take the privacy of our users seriously. This privacy policy explains what information baje casino collects, how it is used, and the steps we take to keep your data secure.

For our users in Bangladesh, this policy is published in full in English. We believe that when members know their data is safe, they can play with complete peace of mind. Your trust is our most valuable asset.

This policy is aligned with international data protection standards. We will notify you in advance of any changes.

Baje casino collects two types of information — what you voluntarily provide and what is collected automatically:

We only collect information that is necessary. Requesting excessive or irrelevant data is against our policy.

Baje casino collects information through the following methods:

• Registration Form: Information you provide when opening an account.
• KYC Verification: Documents uploaded for proof of identity or address verification.
• Payment Transactions: Information automatically logged during deposits or withdrawals.
• Support Contact: Any information you share via live chat or email.
• Cookies & Tracking: To analyze how the site is used and improve the experience.
• Third-Party Verification: From trusted services used for age or identity verification.

Your information is used only for the specific purposes listed below — nothing more:

• Account Management: For registration, login, and account verification.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To help resolve your questions or issues.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Responsible Gaming: To identify problem gaming behavior and provide appropriate support.
• Legal Compliance: To meet licensing and regulatory requirements.
• Service Improvement: To analyze and improve your experience on the platform.
• Relevant Offers: To inform you of bonuses or promotions relevant to your preferences (you can opt out at any time).

Baje casino never sells your personal information to third parties. However, limited data may be shared with the following parties in specific circumstances:

• Payment Provider: To process transactions with Mobile Pay, Nagad, Rocket, or your bank.
• KYC Service Provider: A trusted third-party service for identity verification.
• Law Enforcement: When required by a court order or binding legal obligation.
• Regulatory Authority: For audits or reporting required to maintain our gaming license.
• Technology Partners: Only data necessary to operate the site, covered under a binding confidentiality agreement.

In all of the above cases, only the minimum necessary information is shared, and all partners are required to uphold the same privacy standards.

Baje casino uses industry-standard technology to keep your data secure. Our security measures include:

• SSL/TLS Encryption: All data transmitted on the site is protected with 256-bit encryption.
• Data Encryption: All sensitive data stored on our servers is encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for accessing your account.
• Firewall & Intrusion Detection: Round-the-clock monitoring system.
• Regular Security Audits: Regular audits conducted by independent third-party security experts.
• Staff Training: All staff undergo strict training on data protection.

Cookies are small text files stored in your browser. baje casino uses the following types of cookies:

You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause some features of the site to stop working.

Different types of data are retained for different periods:

• Account Information: For the duration of your active account, and for a minimum of 5 years after closure (as required by law).
• Financial Transaction Records: 7 years (in compliance with international financial regulations).
• KYC Documents: 5 years after account closure.
• Gaming Logs: 3 years.
• Support Contact: 2 years.
• Cookie Data: Between 1 day and 2 years, depending on the cookie type.

Once the retention period ends, data is securely deleted or anonymized. Where legal obligations apply, data is kept for the required duration.

As a baje casino user, you have the following rights:

To exercise any of these rights, email us at: support@bajecasino.biz. Requests are typically responded to within 30 days.

Baje casino strictly does not provide services to anyone under 18. Our policy on this:

• Age is verified at the time of registration.
• Proof of age may be requested if there is any doubt.
• If any minor's data is collected by mistake, it will be deleted immediately.
• All transactions made by minors will be cancelled and refunded.

Baje casino may update this Privacy Policy from time to time. When changes are made:

• The date of any changes will be updated on this page.
• For significant changes, you will be notified via email or a site notification.
• Continued use of the site after any changes will be considered acceptance of the updated policy.

If you do not agree to the updated policy, you may request to close your account. You will be able to withdraw your balance before the closure.

For any privacy-related questions, requests, or complaints, please get in touch with us:

• Email: support@bajecasino.biz
• Live Chat: Available 24/7 from any page on the site.
• Help Center: Help Center You'll find a detailed guide on the page.

After receiving a privacy-related request, we typically respond within 30 business days We aim to respond to all privacy-related requests. For urgent matters, we make every effort to reply sooner.